At jom cuci, your privacy is more than a legal obligation — it is a moral responsibility we take seriously. This policy clearly and transparently explains how we collect, use, store, and protect the personal information of every member in Malaysia.
Jom Cuci's privacy policy is built on six core principles that ensure your personal data is always in the right hands.
Jom cuci only collects data that is strictly necessary for platform operations. We do not collect excessive or irrelevant data beyond what is required for the services you use.
All data transmitted between your device and jom cuci's servers is encrypted using 256-bit SSL technology — the same standard used by leading financial institutions in Malaysia.
Jom cuci has never and will never sell, rent, or disclose your personal data to any third party for marketing or other commercial purposes.
You have the full right to access, correct, transfer, or request the deletion of your personal data at any time through Jom Cuci's support channels.
All of jom cuci's data management practices are in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA). We conduct regular compliance audits.
In the event of any data breach affecting your personal information, jom cuci is committed to notifying you within 72 hours in accordance with industry standards.
Welcome to Jom Cuci's Privacy Policy page. This document explains in detail how Jom Cuci ("we", "the platform") collects, uses, stores, discloses, and protects your personal information ("data") when you register for and use our services.
This policy applies to all users of the jom cuci platform in Malaysia, covering use of the website, mobile app, customer support services, and all other interactions with our platform. By using jom cuci, you agree to the collection and use of your personal data as described in this policy.
Jom cuci is in full compliance with Malaysia's Personal Data Protection Act 2010 (PDPA) and all related regulations. We regard the protection of your privacy as a top priority in every aspect of our operations.
Note: This privacy policy should be read together with Terms & Conditions jom cuci. Together, these two documents form the complete agreement between you and jom cuci regarding use of the platform.
Jom Cuci only collects data necessary to deliver a safe, fair, and seamless experience. The following are the categories of data we collect:
| Data Category | Sample Information | Required? |
|---|---|---|
| Personal Identity | Full name, IC number, date of birth | Mandatory |
| Contact Information | Malaysian phone number, email address | Mandatory |
| Financial Data | RM deposit/withdrawal records, payment methods | Mandatory |
| Platform Activity Data | Game records, bets, login history | Automatic |
| Technical Data | IP address, browser type, operating system | Automatic |
| Communication Data | Live chat records, support emails | Where applicable |
Important: Jom Cuci no store your credit card numbers or full banking details. All financial transactions are processed directly through licensed third-party payment providers such as Touch 'n Go eWallet, DuitNow, and FPX — we only receive transaction confirmations, not your card or account data.
Personal data collected by jom cuci is used solely for the following purposes:
Jom Cuci does not use your personal data for any purpose not stated above without first obtaining your consent.
Jom cuci collects your personal data through the following channels:
We do not purchase or obtain your personal data from external sources without your knowledge. All data is collected directly from your interactions with Jom Cuci.
Jom Cuci does not sell, rent, or trade your personal data to any third party for marketing purposes. However, we may share your data in the following limited circumstances:
All third parties we work with are required to uphold data protection standards equal to or higher than those of Jom Cuci itself.
Jom Cuci invests seriously in security infrastructure to ensure your data is protected at all times. The following are the key security measures we have in place:
Important Reminder: While jom cuci takes all reasonable precautions, no digital security system can be guaranteed 100% secure. You are also responsible for keeping your password and login credentials safe. Never share this information with anyone.
Jom Cuci retains your personal data only for as long as necessary to fulfil the purpose for which it was collected, or as required by Malaysian law.
Once the retention period expires, your personal data will be securely deleted or permanently anonymised across all jom cuci systems.
Under Malaysia's Personal Data Protection Act 2010 (PDPA), you have the following rights regarding the personal data we hold:
You have the right to request a copy of all personal data we hold about you. Requests will be processed within 30 business days.
If you believe the personal data we hold about you is inaccurate or outdated, you have the right to request an immediate correction.
You may request the deletion of your personal data, subject to any applicable minimum retention obligations under the law.
You have the right to receive your personal data in a structured, machine-readable format for transfer purposes if needed.
You may object to the processing of your personal data for specific purposes, such as marketing communications or profiling.
In certain circumstances, you may request that we restrict how we process your personal data while a matter is being resolved.
To exercise any of the rights above, please contact Jom Cuci's Data Protection Officer by email at privacy@jomcuci.ws or via our 24-hour live chat. We will respond within 5 business days.
Jom Cuci uses cookies and similar tracking technologies to enhance the user experience and ensure the platform functions correctly. The types of cookies we use:
You can manage or disable non-essential cookies through your browser settings. However, disabling certain cookies may affect the functionality of some parts of the jom cuci platform.
Jom cuci is a platform designed exclusively for individuals aged 18 and above. We do not knowingly collect or process personal data from individuals under the age of 18.
Should we discover that personal data belonging to an individual under the age of 18 has been collected without appropriate verification, we will take immediate steps to delete that data and close the associated account.
If you are a parent or guardian and believe that your minor child has registered on Jom Cuci, please contact us immediately at support@jomcuci.ws and we will take immediate action.
Jom Cuci reserves the right to amend this privacy policy at any time to reflect changes in our privacy practices, new legal requirements, or technological developments. Each amendment will be accompanied by an updated "Last Updated" date at the top of this page.
For significant changes that affect how we use your personal data, Jom Cuci will provide notice via:
Your continued use of the Jom Cuci platform after any amendments are published will be considered your acceptance of the updated privacy policy.
Jom cuci has appointed a Data Protection Officer (DPO) responsible for ensuring compliance with this privacy policy. If you have any questions, concerns, or complaints regarding your privacy and personal data protection, please contact us through the following channels:
We are committed to responding to all privacy-related enquiries within 5 business days. If you are not satisfied with our response, you have the right to lodge a complaint with the Department of Personal Data Protection Malaysia under the Ministry of Communications and Digital.
Jom Cuci is fully committed to protecting your privacy at all times. Your trust in us is a responsibility we take seriously — because without it, there is no Jom Cuci.
Privacy and security are the foundation of trust. Knowing how jom cuci protects your data means you can play with complete peace of mind and confidence. Register today and experience a safer way to play.